Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how DM Flooring collects and processes your personal data through (i) your use of this website, including any data you may provide through this website, for example, when you submit your details to us through the 'Contact Us' tab of the website; and (ii) when we collect and process your personal data other than through this website as a consumer, customer, supplier or other business contact or as a potential consumer, customer or supplier of any of part of the group of companies in which DM Flooring sits.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Our Contact details
Full name of legal entity: DM Flooring
David Merrilees Owner
Email address: David@DMdesignfloors.co.uk
Postal address: 8 Evesham Avenue, Penwortham PR1 9NU
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
The data protection law in the UK will change on 25 May 2018. Although this privacy notice sets out most of your rights under the new laws, we may not yet be able to respond to some of your requests (for example, a request for the transfer of your personal data) until on or after 25 May 2018.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer ("process") different kinds of personal data about you which we have grouped together as follows:
• Identity Data includes first name, maiden name, last name.
• Contact Data includes email address and telephone numbers.
• Profile Data includes your contact history, purchase history; data which we may obtain from you to enable us to enable us to undertake credit or other financial reference checks on you and online data obtained from accounts which you may link to us e.g. Facebook, or relating to your professional online presence e.g. LinkedIn.
• Usage Data includes information about how you use our website
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How is your personal data collected?
We use different methods to collect data from and about you including through:
• Direct interactions . You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• submit a comment or query through our website;
• subscribe to our service or publications.
• Automated technologies or interactions . As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where we need to comply with a legal or regulatory obligation.
Direct Marketing Communications
We do not communicate with you as a customer once the job is completed and your satisfied with it unless you contact us for further works or communication.
Change of purpose
We will only use your personal data for the purposes for which we collected it,
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us
In some circumstances you can ask us to delete your data .
When it is no longer necessary to retain your personal data, we will delete it.